Privacy Policy
Last updated: July 31, 2026
This Privacy Policy describes how primforde (primforde Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly and in accordance with applicable data protection laws.
Who We Are
We are the data controller for this website. We collect and process your personal information to provide you with the best possible experience while using our services. Our commitment to transparency and data protection is fundamental to how we operate.
Information We Collect
We collect various types of information to enhance your experience and improve our services. This includes:
- Personal details provided through contact forms, such as your name, email address, and message content
- Usage data automatically collected when you visit our website, including IP address, browser type, pages visited, and time spent on pages
- Device information such as operating system and device type
- Cookies and similar tracking technologies to improve functionality and user experience
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you provide information through our contact forms or subscribe to communications, we process your data with your explicit consent
- Legitimate Interest: We use analytics and usage data to improve our website, security, and service quality
- Legal Obligation: We may process data to comply with applicable laws and regulations
How We Use Your Information
We use the information we collect for several purposes: responding to your inquiries and providing customer support, improving and optimizing our website and services, analyzing usage patterns to enhance user experience, sending you requested communications and updates, and maintaining the security and integrity of our website. We do not sell your personal information to third parties.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods include:
- Contact form messages: retained for up to 24 months after your last interaction with us
- Analytics and cookie data: retained for up to 12 months from collection date
- Server logs and technical data: retained for up to 12 months for security and troubleshooting purposes
- Email communications: retained until you unsubscribe, then deleted within 30 days
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of all personal information we hold about you
- Right to Correction: You can request that we correct any inaccurate or incomplete information
- Right to Erasure: You can request deletion of your personal information, subject to certain conditions
- Right to Data Portability: You can request your information in a structured, commonly used format
- Right to Object: You can object to certain processing activities, including direct marketing
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our website, and improve our services. You can control cookie settings through your browser preferences. Please note that disabling cookies may limit your ability to use certain features of our website. For detailed information about our cookie practices, please refer to our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may use third-party services for analytics, hosting, and other functions. These service providers have access to your information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data. We carefully select our partners to ensure they meet our privacy and security standards.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly and terminate the child's access to our services.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your Supervisory Authority
You have the right to lodge a complaint with the data protection authority in Latvia if you believe we have violated your data protection rights. The Data State Inspectorate (Datu valsts inspekcija) is the competent supervisory authority for data protection matters in Latvia.
Contact Us
If you have questions about this Privacy Policy, concerns about our data practices, or would like to exercise your rights, please contact us:
Email: [email protected]
Phone: +371 67 123 847
Address: Kalnu Street 42, Riga, LV-1001, Latvia